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VSTEPUP TEST 8 - PART 2
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1
What are they talking about?
A newly released product
The duration of the warranty
A customer they helped
A vehicle the man recently fixed
2
According to the man, what was the customer most satisfied with?
The low cost of the repair work
The free service they provided
The competitive price of their products
The length of the warranty period
3
What do the speakers feel makes customers happy?
The low price
The great service
The free gifts
The store hours
4
What is true about the customer?
He is a loyal one.
He thought the warranty had expired.
He will definitely come back to the store.
He will recommend the store to his friend.
5
Why is the woman calling?
To make an appointment
To speak with Dr. Johnson
To confirm an appointment
To receive some medical advice
6
What is probably true about the man?
He is a doctor.
He is very busy these days.
He is the woman’s friend.
He will be late for the appointment.
7
What does the woman ask the man to do?
Show up to his appointment a little early
Get more medical insurance
Wait 10 minutes in the waiting area
Always arrange his appointments a day early
8
What will the man likely take to his appointment?
His past medical records
Some insurance documents
His appointment book
An application form
9
Who most likely are they?
Journalists
Physicians
Lawyers
Restaurant owners
10
Who has been mentioning the study to the woman?
Her patients
Her mother-in-law
Her doctor
Her friends
11
When will they likely attend the conference?
Today
Friday
Saturday
Sunday
12
Who is going to visit the woman?
Her friends
Her husband
Her mother-in-law
Her patients
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