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You have received an email from the manager of your favorite bookstore. They thanked you for being a loyal customer for the past three years and asked for your feedback.
Write an email (about 120 words) to reply to her. In your letter:
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Begin with a polite greeting and express gratitude for the manager’s message and appreciation for being a loyal customer.
💬 Dear Ms. Brown, thank you very much for your kind message. I really appreciate your appreciation for my support over the past three years.
Show your appreciation for the bookstore and explain why you feel grateful as a loyal customer.
Mention the service you like the most and explain why it is helpful or impressive.
Explain what kinds of books you like to read and why they interest you.
Provide a polite suggestion to help improve the bookstore and end the email with a friendly closing.